Vision & Values
VISION & VALUES
The “why” behind the Arcadia Difference™ – that is, what makes Arcadia different from other value-added reseller and managed supply chain solutions providers in the fields of IT/computer peripherals, aerospace/aircraft components and parts, electronic components, or wiring/cabling, and positioned to continuously strive closer to its company vision -- is the philosophy, attitude, and culture of Arcadia. They are encompassed in Arcadia's company vision and values.
Avail the right high-quality component, at the right time, and at the right price, within arms reach of every customer requirement in the global markets for IT/computer peripherals, aerospace/aircraft components and parts, electronic components, and wiring/cabling.
We believe that loyal customer relationships will be the cornerstone of our success.
Loyalty will be won by delivering superior value – in terms of product, quality, delivery and price, of course – but also by doing so with integrity, speed, and a superior customer experience relative to that of our competitors.
We believe that the “way” we execute on the deal is every bit as important as price.
Customers value honesty, reliability, uncomprimised business ethics, professionalism, and directness. We will deliver on these in all we do. And customers will reward us for it.
Quality trumps all other objectives, including cost, delivery, and profit.
Quality is the bedrock of customer relationships. Every employee will execute with Quality as a guiding principle. Arcadia's quality system is in place to achieve the highest possible quality. Period. We will be at the forefront of the industry in terms of quality systems and performance.
We believe that our continued success will be a function of the individual successes of our world class team.
We are committed to a meritocracy, where individual contributors are rewarded for their successes and where Arcadia attracts, grows and retains the best people.
We believe that every customer requirement is an opportunity, which ultimately, we will fill on the basis of superior availability.
Right product, right time, right price cannot be empty words, but will be achieved by having:
1) the most comprehensive, reliable, and
value-driven sources of supply in the
2) the most capable and respected sales,
sourcing, and operations teams
3) superior IT systems and infrastructure.
We believe that true commitment to what we are doing will help drive our success.
Passion -- passion for excellence and for winning in the industry one serves -- breeds fun, energy, new ideas, and superior results.